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Store Policy

"Shop with confidence: Our store policy ensures your satisfaction and peace of mind."

Customer Care

At pengvin.in, we believe exceptional service is a reflection of exceptional design.
Our customer care team is here to support you with any questions regarding your order, sizing, product details, or delivery.

We aim to respond to all inquiries within 24–48 hours.
Every interaction is handled with attention, respect, and a commitment to providing a seamless shopping experience.

For assistance, reach us at pengvin.in@gmail.com or through our official WhatsApp channel.

Privacy & Safety

Your privacy is central to our brand’s integrity.
All personal information shared with pengvin.in is handled with strict confidentiality and protected through secure, industry-standard systems.

We do not share, sell, or disclose your information to third parties except when necessary to process payments or fulfill your order.
Transactions are encrypted and processed only through trusted, verified payment partners.

We are committed to maintaining a safe, trustworthy, and transparent shopping environment for every customer.

Payment Methods

- Credit / Debit Cards
- UPI 

- Net banking 

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