Shipping & Returns
Welcome to pengvin.in! We are dedicated to providing an exceptional online shopping experience for all fashion-forward women. Our shipping and returns policy is designed to ensure your satisfaction with every purchase.
Shipping Policy
At pengvin.in, every order is handled with exceptional care.
We offer secure, nationwide shipping across India, ensuring your pieces arrive in pristine condition. Orders are processed within 1–2 business days, and standard delivery timelines range from 3–7 business days, depending on the destination.
Each product is packaged thoughtfully to preserve its quality and craftsmanship. Shipping fees, if applicable, will be clearly displayed at checkout.
Return & Exchange Policy
Your satisfaction is at the heart of our brand.
If for any reason your purchase does not meet your expectations, we offer a seamless 7-day return and exchange window.
To be eligible, items must be unworn, unwashed, and returned with original tags and packaging. Once the product passes our quality check, your refund or exchange will be processed promptly.
For size adjustments, product exchanges, or return assistance, our support team is here to help every step of the way.
Contact us at pengvin.in@gmail.com or via WhatsApp for a smooth and premium service experience.